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Ratings

Category: Electronics
Brand: Logitech
Model: 915-000143
Availability: In Stock. Ships next business day.
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Logitech 915-000143 Review

Logitech 915-000143 Review by kovboi (Norman, OK USA)

This is a great remote as long as you know how you intend to use it. Like the description says, this remote can be programmed for 4 devices and supports just one activity (the "watch tv" function). Note that this is a no-frills version of the Harmony remotes. If you're used to Harmony remotes, you'll likely be disappointed. It uses the Logitech database of devices for programming the remote, but it automatically assigns devices to function buttons and this cannot be changed in the software. My receiver got assigned to the "DVD" button and my htpc to the "VCR/Aux" button--not very intuitive, obviously. Aside from the one activity button, it basically functions like a universal remote, albeit a very high quality one.

I got the 300i to use with my htpc running win 7 media center, a Pioneer receiver, and a Vizio HD tv. Here's the most important part: since my htpc drives everything in my living room, I only need one "activity" button. That means I hardly ever use the separate device buttons.

Build quality is impressive. It feels solid, buttons are easy to push and have a nice amount of travel. With the 300i, you get a glossy chassis that looks great but it is a fingerprint magnet. My main gripe is the absence of backlit buttons: only the device buttons light up momentarily when pushed. But then again, you're getting the most inexpensive remote of the Harmony line.

Setup is easy, as long as you're patient.

1. Attach the remote to your pc with the included USB cable
2. Go to the website and download the software (which opens in your web browser)
3. Follow the prompts to add your devices (use "Microsoft Media Center SE" as the device for your WMC htpc). The software prompts you with make and models.
4. If it doesn't have the device in the database, it will learn the basic commands directly from your existing remote.
5. You can customise the buttons for each device. If there are buttons on your original remote that were not imported, you can teach them to the 300i. I had no problem doing this with my old Microsoft remote.
6. You can program the "watch tv" button to turn on any combination of your devices. I set it to turn on the tv, receiver, and wake the pc from sleep. The button also turns off the tv and receiver and puts the htpc to sleep.
7. Finally, you can set the volume controls to be handled by any device. I have the 300i set to use my receiver exclusively for all volume regardless of which device is selected.
8. Sync the remote and disconnect from the pc. That's it. Took me maybe 20 minutes.

It just works. As soon as it was configured, I showed my wife and she was thrilled: "you mean I don't have to get up to turn everything on and off?!" In fact, the one button to turn everything on and off is exactly why I got this remote as I don't need other activities.

The only "issues" thus far are mostly related to adapting to a new device. First, the 300i has a good broadcast range but sometimes it misses a device. I think this is because I'm used to holding my old remote at a different angle. Adjusting the angle slightly fixes the problem.

Second, you can't push the buttons rapid fire. There's a momentary lag after each button push. Again, this is only noticeable while adjusting from using my old remote. It doesn't really affect normal usage, even while skipping through commercials in recorded tv shows.

Third, the Logitech software requires you to register to use the software. This only requires an email address and password. If you have more than one remote, however, you will need to register each one separately (with a different email address for each). I don't understand why Logitech couldn't design the software to use multiple devices per email address. This isn't a problem in my little house, but people with multiple systems in multiple rooms might take issue with this.

On the whole, I'm very please with this remote and I have no problem recommending it. Just know WHY you're getting it, and you won't be disappointed.

Logitech 915-000143 Review by saucysauce

I have a Bose AV18 surround system and every universal remote I tried it with it didn't work. The remote that came with the Bose was a radio remote and didn't properly work with my new cable box, plus the Bose remote costs $100 and is flimsy.
This remote works with the Bose, the cable box, tv, and dvd player flawlessly. The online programming is a breeze and allows you to program any button to any function you want. Even if it doesn't have the function you can take your old remote and teach the Logitech the command pretty easily.
Hands down the best universal remote on the market.

Logitech 915-000143 Review by Dave (Raleigh, NC)

Normally, when I see 1-star reviews, I tend to take them with a healthy bit of salt.

In the past, I would have given Harmony remotes 4-5 stars. However, over the past WEEK, I have been unable to connect to the Logitech site, except once in a while for very short periods of time, and usually not long enough to get the job done. When it does work, it is mind-numbingly slow. I went to the Logitech forums to try to determine what was up. There I saw many others with the same problem, since well before Christmas, and over many other times of the year.

Logitech was (and is) unprepared for the volume of people, trying to set up their remotes. All of these people paid money for the remote control, which REQUIRES access to the Logitech site, even for minor changes to the programming in the remote. The price paid is supposed to include this access.

The access problems apply not only to the low-cost Harmony 300, but also to ALL other Harmony remotes. I have the 300 as well as an older 550. The former uses the website-based ("cloud") software at myharmony (period) com. The latter uses the version 7.7 Harmony software which runs on my computer. However, even this pc-based software requires access to the Logitech site. Here is what my software tells me today, the 27th of December:

"We are sorry. Many people like you are excited to set up their new remotes, so we're experiencing a high volume of traffic. Please try again later."

"set up [my] NEW remote?" I can't even get in to add a device or change buttons on my EXISTING remote! Logitech is alienating existing customers, along with the new ones.

Logitech is unable to handle the volume of traffic associated with the hardware they sold and thus has committed BREACH of CONTRACT. Would you consider buying any device which required software, but for which you could not obtain software? And yet this is exactly what Logitech has done.

One star. I hope many others will follow my lead. Logitech deserves the bad press on this one.

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